TERMS OF SERVICE
BY INSTALLING, USING OR OTHERWISE ACCESSING THE SERVICES, YOU AGREE TO THESE TERMS OF SERVICE. IF YOU DO NOT AGREE TO THESE TERMS OF SERVICES, PLEASE DO NOT INSTALL, USE OR OTHERWISE ACCESS THE SERVICES. USE OF THE SERVICES IS VOID WHERE PROHIBITED.
Hanwha Life Insurance Indonesia reserves the right to make changes to these terms at any time. Your continued use of the Services will be deemed to confirm your acceptance of the updated terms. In addition to these Terms, you agree to abide by any supplemental policies of the Services, such as policies related to specific services (including without limitation forums, chats, contests or sweepstakes) as well as all other related operating rules or policies, each of which is incorporated by reference where applicable.
When you access the Services through a mobile network, your network or roaming provider’s messaging, data and other rates and fees will apply. Downloading, installing, or using the Services may be prohibited or restricted by your network provider and some or all parts of the Services may not work with your network provider or device.
Subject to you agreeing to these Terms and your continued compliance with these Terms and any other relevant policies, Hanwha Life Insurance Indonesia grants you a non-exclusive, non-transferable, non-sublicensable, revocable and limited license to access and use the Services for your own non-commercial entertainment purposes. You agree not to use the Services for any other purpose.
The Services are provided to you for your personal and non-commercial use only. You shall not sell, rent or give away your access to the Services, create Services accounts by using false identities or information, or on behalf of someone other than yourself. You shall not use the Services if you have previously been removed from using any part of the Services by Hanwha Life Insurance Indonesia, or previously been banned from playing any Hanwha Life Insurance Indonesia game.
You may be required or given the choice to create a user account and/or choose a username for your use in the Services. Hanwha Life Insurance Indonesia reserves the right to remove or reclaim any usernames at any time and for any reason, including but not limited to claims by a third party that a username violates the third party’s rights.
By default the Services support only one player account per game on a supported device. Additionally, the Services may not support using a single account across multiple devices.
1.1. License Limitations
Your use of the Services is strictly tied to your compliance with these Terms. Any use of the Services in violation with these Terms is strictly prohibited and can result in the immediate revocation of your limited license and may subject you to liability towards Hanwha Life Insurance Indonesia or liability for violations of law.
You agree that you will not, under any circumstances:
- use the Services for fraudulent or abusive purposes (including, without limitation, by using the Services to impersonate any person or entity, or otherwise misrepresent Hanwha Life Insurance Indonesia’s affiliation with any person, entity or the Services);
- disguise, anonymize or hide your IP address or the source of any material or content that you upload into the Services;
- interfere with or disrupt the Services, servers or networks that provide the Services;
- attempt to decompile, reverse engineer, disassemble or hack any of the Services, or to defeat or overcome any of the encryption technologies or security measures or data transmitted, processed or stored by Hanwha Life Insurance Indonesia;
- post any information that is abusive, threatening, obscene, defamatory, libelous, or racially, sexually, religiously, or otherwise objectionable or offensive or engage in ongoing toxic behavior, such as by repeatedly posting information on an unsolicited basis;
- post any information that contains nudity, excessive violence, or offensive subject matter or that contains a link to such content;
- attempt to, or harass, abuse, or harm, or advocate or incite harassment, abuse, or harm of another person, group, including Hanwha Life Insurance Indonesia’s employees, including Hanwha Life Insurance Indonesia’s customer service representatives;
- solicit or attempt to solicit login information or any other login credentials or personal information from other users of the Services;
- ‘harvest’, ‘scrape’, collect or post any information about or regarding other people that use the Services, including, but not limited to any personal data or information (including but not limited to ‘pixel tags’ cookies, graphics interchange formats (‘gifs’) or similar items a.k.a ‘spyware’ or ‘pcms’ (passive collection mechanisms);
- disrupt the normal flow of a game or otherwise act in a manner that is likely to negatively affect other players’ ability to compete fairly when playing the games;
- institute, assist, or become involved in any type of attack, including without limitation distribution of a virus, denial of service attacks upon the Services, or other attempts to disrupt the Services or any other person’s use or enjoyment of the Services;
- disobey any requirements or regulations of any network connected to the Services;
- circumvent technological measures designed to control access to, or elements of, the Services; or
- do anything else that Hanwha Life Insurance Indonesia deems not to be within the spirit of fair play or intent of the Services.
You acknowledge and agree that you are solely responsible for your actions in the Services and actions made in the Services using your player account.
Hanwha Life Insurance Indonesia reserves the right to determine what conduct it considers to be in violation of these Terms or other rules of the Services, or otherwise outside the intent or spirit of these Terms of Service or the Service itself. Hanwha Life Insurance Indonesia reserves the right to take action as a result, which may include terminating your access to the Services in whole or in part.
WITHOUT LIMITING ANY OTHER REMEDIES, HANWHA LIFE INSURANCE INDONESIA MAY LIMIT, SUSPEND, TERMINATE, MODIFY, OR DELETE PLAYER ACCOUNTS OR ACCESS TO THE SERVICES OR PORTIONS THEREOF IF YOU ARE, OR FINGERSOFT SUSPECTS THAT YOU ARE, FAILING TO COMPLY WITH ANY OF THESE TERMS OR FOR ANY ACTUAL OR SUSPECTED ILLEGAL OR IMPROPER USE OF THE SERVICES, WITH OR WITHOUT NOTICE TO YOU. YOU CAN LOSE YOUR USER NAME AND PERSONA IN THE SERVICES AS A RESULT OF ACCOUNT TERMINATION OR LIMITATION, AS WELL AS ANY BENEFITS, PRIVILEGES, EARNED ITEMS AND PURCHASED ITEMS ASSOCIATED WITH YOUR USE OF THE SERVICES, AND HANWHA LIFE INSURANCE INDONESIA IS UNDER NO OBLIGATION TO COMPENSATE YOU FOR ANY SUCH LOSSES OR RESULTS.
WITHOUT LIMITING OUR OTHER REMEDIES, HANWHA LIFE INSURANCE INDONESIA MAY LIMIT, SUSPEND OR TERMINATE THE SERVICES AND PORTIONS THEREOF, PROHIBIT ACCESS TO SERVICES’ GAMES AND SITES, AND THEIR CONTENT, SERVICES AND TOOLS, DELAY OR REMOVE HOSTED CONTENT, AND TAKE TECHNICAL AND LEGAL STEPS TO PREVENT USERS FROM ACCESSING THE SERVICES IF FINGERSOFT BELIEVES THAT THE USERS ARE CREATING RISK OR POSSIBLE LEGAL LIABILITIES, INFRINGING THE INTELLECTUAL PROPERTY RIGHTS OF THIRD PARTIES, OR ACTING INCONSISTENTLY WITH THE LETTER OR SPIRIT OF THESE TERMS OR OTHER POLICIES. ADDITIONALLY, HANWHA LIFE INSURANCE INDONESIA MAY, IN APPROPRIATE CIRCUMSTANCES AND AT ITS SOLE DISCRETION, SUSPEND OR TERMINATE ACCOUNTS OF USERS WHO HANWHA LIFE INSURANCE INDONESIA BELIEVES MAY BE REPEAT INFRINGERS OF THIRD PARTY INTELLECTUAL PROPERTY RIGHTS.
HANWHA LIFE INSURANCE INDONESIA RESERVES THE RIGHT TO TERMINATE ANY ACCOUNT THAT HAS BEEN INACTIVE FOR 180 DAYS.
Hanwha Life Insurance Indonesia reserves the right to stop offering and/or supporting the Services or a particular game or part of the Services at any time, at which point your license to use the Services or a part thereof will be automatically terminated. In such an event, Hanwha Life Insurance Indonesia shall not be required to provide refunds, benefits or other compensation to users in connection with such discontinued Services.
Termination of your account can include disabling your access to the Services or any part thereof including any content you submitted or others submitted.
You may terminate your account at any time and for any reason by contacting our customer support at Orangetopia@hanwhalife.co.id or by using the in-game “contact support” function available in some games.
The Services may contain links to websites or services operated by third parties or feature content which is made available by third-party services and enable you to access and use certain third-party services (such as video sharing services). Use of any websites or services operated by third parties, third-party services and/or content in third-party services shall be, in addition to these Terms, subject to the relevant third-party service provider’s terms and conditions applicable to use of such third-party services or the applicable license(s) under which any such content is made available. Hanwha Life Insurance Indonesia assumes no responsibility for such third-party services and/or content in third-party services.
These Terms shall be in addition to (and take precedence over where not prohibited) any terms and conditions, applicable to the distribution platform (such as an application store including e.g. Apple App Store, Google Play or Microsoft Store) through which you are acquiring the Services, agreed to between you and the relevant third-party entity.
4.1. Intellectual Property Rights
All rights, title and interest in and to the Services (including without limitation any games, titles, computer code, themes, objects, characters, names, dialogue, catch phrases, concepts, artwork, animations, sounds, musical compositions, audio-visual effects, moral rights, documentation, in-game chat transcripts, recording of games played using Hanwha Life Insurance Indonesia’s game clients and Hanwha Life Insurance Indonesia’s game clients and server software) (“Hanwha Life Insurance Indonesia Property”) are owned by or licensed to Hanwha Life Insurance Indonesia, subject to copyright and other intellectual property rights under Finnish and foreign laws and international conventions. Hanwha Life Insurance Indonesia reserves all rights, including without limitation, all intellectual property rights or other proprietary rights, in connection with its games and the Service. Except as expressly provided in the Terms, Hanwha Life Insurance Indonesia does not grant any express or implied rights to the Hanwha Life Insurance Indonesia Property.
YOU ACKNOWLEDGE AND AGREE THAT YOU SHALL HAVE NO OWNERSHIP OR OTHER PROPERTY INTEREST IN ANY SERVICES ACCOUNT, AND YOU FURTHER ACKNOWLEDGE AND AGREE THAT ALL RIGHTS IN AND TO THE ACCOUNT ARE AND SHALL FOREVER BE OWNED BY AND INURE TO THE BENEFIT OF FINGERSOFT.
4.3. Virtual Items
Hanwha Life Insurance Indonesia owns, has licensed, or otherwise has rights to use all of the content that appears in the Services. Notwithstanding any provision to the contrary herein, you agree that you have no right or title in or to any content that appears in the Services, including without limitation the virtual goods or currency appearing or originating in any part of the Services, whether earned in a game or purchased, or any other attributes associated with an account or stored on the Services.
Hanwha Life Insurance Indonesia assumes no responsibility for the conduct of any user submitting any User Content, and assumes no responsibility for monitoring the Services for inappropriate content or conduct. Hanwha Life Insurance Indonesia does not, and cannot, pre-screen or monitor all User Content. Your use of the Services is at your own risk. By using the Services, you may be exposed to User Content that is offensive, indecent, or otherwise not in line with your expectations. You bear all risks associated with the use of any User Content available in connection with the Services. At our discretion, our representatives or technology may monitor and/or record your interaction with the Services or communications (including without limitation chat text) when you are using the Service.
By agreeing to these Terms, you hereby provide your irrevocable consent to such monitoring and recording. You acknowledge and agree that you have no expectation of privacy concerning the transmission of any User Content, including without limitation chat text or voice communications.
Hanwha Life Insurance Indonesia reserves the right in its sole discretion to review, monitor, prohibit, edit, delete, disable access to or otherwise make unavailable any User Content (including without limitation your User Content) without notice for any reason or for no reason at any time. If at any time Hanwha Life Insurance Indonesia chooses, in its sole discretion, to monitor the Services, Hanwha Life Insurance Indonesia nonetheless assumes no responsibility for User Content and assumes no obligation to modify or remove any inappropriate User Content. Hanwha Life Insurance Indonesia has the right, but not the obligation, in its sole discretion to edit, refuse to post, or remove any User Content.
5.1. Public Discourse
The Services may include various forums, blogs and chat features where you can post User Content, including your observations and comments on designated topics. Hanwha Life Insurance Indonesia cannot guarantee that other members will not use the ideas and information that you share. Therefore, if you have an idea or information that you would like to keep confidential and/or don’t want others to use, do not post it on the Services. Hanwha Life Insurance Indonesia shall have no responsibility to evaluate, use or compensate you for any ideas or information you may choose to submit.
5.2. Responsible for Your Own Content
You are solely responsible for the information that you post on, through or in connection with the Services and that you provide to others. Hanwha Life Insurance Indonesia may reject, refuse to post or delete any User Content for any or no reason, including, but not limited to, User Content that in the sole judgment of Hanwha Life Insurance Indonesia violates these Terms.
5.3. Your License to Hanwha Life Insurance Indonesia
You hereby grant to Hanwha Life Insurance Indonesia an unlimited, irrevocable, perpetual, transferable, fully paid-up, royalty-free, worldwide license (including the right to sublicense and assign to third party) and right to copy, reproduce, fix, adapt, modify, create derivative works from, manufacture, commercialize, publish, distribute, sell, license, sublicense, commercially exploit, transfer, lease, transmit, publicly display, publicly perform, or provide access to electronically, broadcast, communicate to the public by telecommunication, display, perform, enter into computer memory, and use and practice, in any way, your User Content as well as all modified and derivative works thereof in connection with our provision of the Services, including marketing and promotions of the Services. You also hereby grant to Hanwha Life Insurance Indonesia the right to authorize others to exercise any of the rights granted to Hanwha Life Insurance Indonesia under these Terms. You further hereby grant to Hanwha Life Insurance Indonesia the unconditional, irrevocable right to use and exploit your name, likeness and any other information or material included in any User Content and in connection with any User Content, without any obligation to you. Except as prohibited by law, you waive any rights of attribution and/or any moral rights you may have in your User Content, regardless of whether your User Content is altered or changed in any manner. Hanwha Life Insurance Indonesia does not claim any ownership rights in your User Content and nothing in these Terms is intended to restrict any rights that you may have to use and exploit your User Content. Hanwha Life Insurance Indonesia has no obligation to monitor or enforce your intellectual property rights in or to your User Content.
5.4. User Interactions
You are solely responsible for your interactions with other users of the Services and any other parties with whom you interact through the Services. Hanwha Life Insurance Indonesia reserves the right, but has no obligation, to become involved in any way with these disputes. You will fully cooperate with Hanwha Life Insurance Indonesia to investigate any suspected unlawful, fraudulent or improper activity.
If you have a dispute with one or more users, you release Hanwha Life Insurance Indonesia (and its officers, directors, agents, affiliates, parent companies, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.
5.5. Social Media and Game Content
With the limitations set in these Terms, you have the right to upload captions (such as audio, video and screenshots) of the Services to social media services (such as Facebook), online video services (such as YouTube), online picture sharing services (such as Instagram). All such material must be uploaded without editing them in a way that misrepresents the Services or any games included in the Services.
You understand that the Services are constantly changing and evolving. Hanwha Life Insurance Indonesia may require that you accept updates to the Services, such as via installing updates to game clients installed on your device. You acknowledge and agree that Hanwha Life Insurance Indonesia may update the Services, with or without notifying you. You may need to update third party software or your device hardware from time to time in order to access and use the Services.
Hanwha Life Insurance Indonesia may offer you a chance to participate in beta tests (open or closed) of certain parts of the Services. Your participation in such beta tests may be subject to a separate non-disclosure agreement and/or supplemental policies.
By applying to and/or participating in beta tests you acknowledge and accept that:
- due to the unfinished and experimental nature of the beta tested parts of the Services Hanwha Life Insurance Indonesia may not provide any customer service or assistance regarding such parts of the Services. The parts of the Services being beta tested may be nonfunctional on some devices regardless of their listed hardware or software requirements or specifications;
- any in-app purchases, items, equipment, experience points, in-game currency and other such content may be periodically reset by Hanwha Life Insurance Indonesia during the course of the beta tests. Hanwha Life Insurance Indonesia offers no refunds for any such lost content;
- any feedback or idea submitted by you to Hanwha Life Insurance Indonesia regarding the beta tested parts of the Services may be utilized by Hanwha Life Insurance Indonesia without any compensation to you. By submitting or creating any material, content (such as in-game user-created content) or feedback regarding the beta tested parts of the Services you grant to Hanwha Life Insurance Indonesia an unlimited, sublicensable, fully paid up, nonexclusive and transferable license to utilize such material, content and/or feedback in its business; and
- your application to participate in beta tests does not entitle you to be invited to, or to participate in any beta test offered by Hanwha Life Insurance Indonesia.
Hanwha Life Insurance Indonesia shall take appropriate measures to prevent unauthorized access to, improper use of and the reasonable accuracy of your personal data submitted to Hanwha Life Insurance Indonesia via the Services. We use various technologies, including, in certain instances, encryption, to ensure the high security standards. Any data that is stored on Hanwha Life Insurance Indonesia servers is not generally available to the public. However, the use of internet services always includes security risks.
WITHOUT LIMITING HANWHA LIFE INSURANCE INDONESIA’S LIABILITY UNDER SECTION 10 BELOW, THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS FOR YOUR USE, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND THOSE ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. HANWHA LIFE INSURANCE INDONESIA DOES NOT WARRANT THAT YOU WILL BE ABLE TO ACCESS OR USE THE SERVICES AT THE TIMES OR LOCATIONS OF YOUR CHOOSING; THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; OR THAT THE GAME OR THE SERVICE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
Some jurisdictions do not allow the exclusion of certain warranties. Accordingly, some of the above disclaimers may not apply to you.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, HANWHA LIFE INSURANCE INDONESIA SHALL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR OTHER SIMILAR DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUES, LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION OR OTHER INTANGIBLE LOSSES (HOWEVER SUCH LOSSES ARE QUALIFIED), ARISING OUT OF OR RELATING IN ANY WAY TO THESE TERMS OR THE SERVICES, WHETHER BASED ON CONTRACT, TORT OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT HANWHA LIFE INSURANCE INDONESIA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU ACKNOWLEDGE AND AGREE THAT IF YOU HAVE NOT PAID ANYTHING TO HANWHA LIFE INSURANCE INDONESIA, YOUR SOLE REMEDY (AND HANWHA LIFE INSURANCE INDONESIA’S EXCLUSIVE LIABILITY) FOR ANY DISPUTE WITH HANWHA LIFE INSURANCE INDONESIA IS TO STOP USING THE SERVICES AND TO CANCEL YOUR ACCOUNT.
You agree to indemnify, defend and hold Hanwha Life Insurance Indonesia (and Hanwha Life Insurance Indonesia’s officers, directors, agents, affiliates, subsidiaries, parent companies, joint ventures and employees) harmless from any claim, demand, damages or other losses, including reasonable attorneys’ fees, asserted by any third-party resulting from or arising out of your use of the Services, or any breach by you of these Terms, however the foregoing does not apply if the infringement of rights is not attributable to your intentional or negligent behavior.
These Terms shall for all purposes be construed and enforced under and in accordance with the Laws of Republic of Indonesia. You agree that any legal action or proceeding arising, directly or indirectly, out of or relating to this Terms shall be resolved through arbitration based on the rules of the Indonesian National Arbitration Board (“BANI”) which is located at Wahana Graha Lantai 1 dan 2, Jl. Mampang Prapatan No. 2, Jakarta, Indonesia. The arbitral tribunal must consist of 1 (one) arbitrator, who will be appointed by the Parties by mutual agreement, whose decision is final and binding on the Parties. The arbitration will be conducted in Indonesian Language. The seat of the arbitration is Jakarta, Indonesia. BANI’s arbitration decision is final and binding on the Parties. These Terms shall not be governed by the conflict of law rules of any jurisdiction or the United Nations Convention on Contracts for the International Sale of Goods, the application of which is expressly excluded.
Hanwha Life Insurance Indonesia may publish additional or supplementary policies or terms related to specific services such as forums, contests or loyalty programs. Your right to use such services is subject to those specific policies and these Terms.